Terms & Conditions

Entry is only confirmed upon receipt of full payment.
Spots are allocated on a first-come, first-served basis; your place in the event is not guaranteed until checkout is complete.

Cancellation and refund requests must be made 14 days before the start of the event.
Refund requests submitted at least 14 days prior to the event will be honored, less a £15 administrative fee. This deduction covers non-refundable transaction, platform, and processing costs as well as the court hire costs we pay for in advance.

PIQLBALL EVENTS reserves the right to cancel, reschedule or amend an event at any time.
If we cancel an event, participants will receive a FULL REFUND of the ticket price.
Refunds will be processed using the same payment method used for purchase. Please allow up to 10 working days for funds to appear in your account.
PIQLBALL EVENTS is not responsible for any additional costs you may have incurred (such as travel or accommodation).
In the event of cancellation due to extreme weather, venue closure, or circumstances beyond the organiser’s control, entry fees may be refunded in full or in part at the organiser’s discretion.

In the event of significant changes to the event (such as venue change or date change), we will notify you as soon as possible.
If you are unable to attend due to such changes, you may be entitled to a full refund.

If you cannot attend, you may request to sub in another player.
Substitutions are subject to organiser approval to ensure the new player fits the skill rating of the division.
Requests must be made no later than 24 hours before the event.

If a division is full, you may join the waitlist.
If a spot opens, you will be contacted via email.
You will have 5 hours to complete payment before the spot is offered to the next person in line.

For all refund or cancellation enquiries, please contact:
info@piqlball.events

I understand that filming and photography may be undertaken at this event and I give permission to PIQLBALL EVENTS to use the creative content to advertise, promote or showcase the event and future events as we see fit.
I understand that it is my responsibility to make it known to the event organiser if I do not wish to have my photo taken and/or to be filmed.

All personal belongings are brought to our events at the owner’s own risk. The event organisers accept no responsibility for loss, theft, or damage to personal possessions at any time during our events.
Participants are strongly encouraged to use on-site lockers or secure storage facilities where available and to avoid bringing valuables to our events.
For the safety and security of all attendees, bags may be subject to inspection at the discretion of the event organisers. Refusal to comply may result in denial of entry or removal from the event.

TERMS & CONDITIONS