1. Participant Cancellations

• Cancellation and refund requests must be made 14 days before the start of the event. 
• Refund requests submitted at least 14 days prior to the event will be honored, less a £15 administrative fee. This deduction covers non-refundable transaction, platform, and processing costs as well as the court hire costs we pay for in advance. 
•  

2. Event Cancellations by PIQLBALL Events

• PIQLBALL EVENTS reserves the right to cancel, reschedule or amend an event at any time.
• If we cancel an event, participants will receive a FULL REFUND of the ticket price.
• Refunds will be processed using the same payment method used for purchase. Please allow up to 10 working days for funds to appear in your account.
• PIQLBALL EVENTS is not responsible for any additional costs you may have incurred (such as travel or accommodation).
• In the event of cancellation due to extreme weather, venue closure, or circumstances beyond the organiser’s control, entry fees may be refunded in full or in part at the organiser’s discretion.
•  

3. Event Amendments

• In the event of significant changes to the event (such as venue change or date change), we will notify you as soon as possible.

• If you are unable to attend due to such changes, you may be entitled to a full refund.

4. Contact

For all refund or cancellation enquiries, please contact:
info@piqlball.events.com